Shipping Policy
SORRY, WE DO NOT SHIP ANONYMOUSLY!
Unfortunately, we are unable to ship 5 Piercing Sterile Needles anonymously.
Please note that we reserve the right not to ship orders with
unconfirmed or incorrect billing addresses and in some cases
ship to the correct billing address only. Thank you and we
apologize for the inconvenience.
WITHIN THE UNITED STATES
Standard shipping:
- available for packages 12 oz or less only
- approximately 2 to 8 business days, depending on destination
- orders $30 and over: FREE !!!
- orders under $30: $2.99 flat rate charge
Premium shipping:
- approximately 1 to 4 business days, depending on destination
- $5.49 to $6.99, depending on package weight
Express shipping:
- next or second day guaranteed
- $21.99 and up, depending on package weight
CANADIAN ORDERS
USPS Air Mail:
- approximately 3-8 business days
- $3 (most orders) and up, depending on package weight
OUTSIDE OF THE UNITED STATES AND CANADA
USPS Air Mail:
- approximately 3-10 business days
- $3.99 and up, depending on package weight
Read more about Shipping Options
Claims for orders not received must be submitted to us via e-mail within 30 days of the order date.
Claims about wrong, damaged, defective, or missing items are accepted within 7 days of package receipt.
Warranty
Warranty for 5 Piercing Sterile Needles is provided by the manufacturer.
All warranty claims must be done directly to the manufacturer.
We will not accept returns or exchanges on used or opened items.
Return policy fully applies to any returns. 5 Piercing Sterile Needles comes with
full instructions and warranty information. Please read the
information enclosed very carefully. WE DISCLAIM ANY LIABILITY
FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF WRITTEN
OR IMPLIED WARRANTY OF THIS ITEM, INCLUDING MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS,
WHICH VARY FROM STATE TO STATE. Some states do not allow the
exclusion or limitation of incidental or consequential damages,
so the above limitation may not apply to you.
Please refer to the product manufacturer for all your product
warranty concerns.
Return Policy
We proudly stand behind our products and their quality, and
customer's satisfaction is our goal. If for any reason 5 Piercing Sterile Needles
doesn't meet your expectations, simply return it to us for a refund!
Make sure that the item wasn't worn or used, and isn't damaged
as a result of your neglect, and the product packaging is not damaged
or missing, and the item is not H2Ocean as it is not returnable.
Kindly note that we do not process any exchanges. You are welcome
to ship your qualifying return back to us, and we will refund its cost.
However, if you need something else (different size, color, style, etc),
you will have to place a new order.
You must initiate your return within 15 days of receiving your order.
(see more details)
Claims for orders not received must be submitted to us via e-mail within 30 days of the order date.
Claims about wrong, damaged, defective, or missing items are accepted within 7 days of package receipt.
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